b5InSpectrum Technologies is a locally owned Information Technology provider that works with all types of businesses. Our offerings include:  

IT Monitoring & Support (Managed Services)

A managed service agreement with IST provides proactive system management–rather than waiting for systems to fail and then fix them, which could result in loss of data and system down time. The managed service approach ensures your company’s systems will remain up and available, and your data will be protected.  What’s Included: 

Remote Access – a remote connection to servers, workstations, etc. so IST can immediately address system issues and help desk requests.

On-Site Support / Check Ins.

 24/7 Network Monitoring – IST will automatically receive and address alerts as system issues arise.

System Patch Management – reviewing and applying various vendor’s system patches–such as, Microsoft, Dell, HP–to ensure systems are up to date and in compliance.

Reports – documentation for support services performed, with updated network charts and lists.

Firewall / Intrusion Prevention System  monitoring and addressing alerts.

Anti-virus / Malware / Spam Protection – automated scans.


Help Desk

A help desk plan works with a managed service agreement. InSpectrum Technologies offers a quick and friendly response to your system problems and end user requests.


Technology Projects and Consultation

Special projects are our specialty! Whether you are planning for a business change, have a problem that needs attention, or need guidance or training on a new system, IST will provide customized project options at a price that will fit your budget. Just a few examples of our past projects are:

A financial service client needed to move to a new building – IST created and led a plan to move and change the client’s network and security infrastructure.

A manufacturing client was concerned about a critical piece of computerized equipment failing – IST implemented a customized backup solution for this component.

A pharmaceutical client needed to integrate their new ERP software with their ISP, website vendor, and Walmart – IST worked with each vendor and the client’s network servers to link each system into a single real-time transaction.


IT Vendor Management and Sales

There’s no need to order your technology products from mega-sized companies that will keep you waiting on the phone! IST is a local company that partners with the leading hardware and software companies such as Microsoft, Dell, and HP to offer sales and complete management of your system warranties and support renewals. IST will work with your team to outline the technical specifications of your new software or hardware – then complete the system purchase and installation.


Security Systems – Computer, Video, and Access Controls

IST is experienced with the design and installation of many types of security systems. Additionally, we hold a certification of public trust from the Maryland State Police to offer video security.


Technical Audits and Assessments

With cyber-attacks and security breaches becoming more and more prevalent, it’s critical to ensure your company’s data is protected. IST is experienced with IT audit processes and will provide your company with an assessment detailing any potential risks and security gaps in your network system.

IST also specializes in reviewing NCUA security audits for credit unions.


On-Site Support & Staffing

IST is centrally located in the Baltimore / Washington, DC area to provide quick on-site support to your business. Our company can also provide long or short term employees to work at your business location – to assist your team with special projects and technical staffing needs.


 No Markup Hardware/Software Sales*

*Available with one-year managed service contracts.

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